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iPhone app no longer able to download audio from Flashcard Exchange
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dragonfly
#1 Posted : Monday, September 3, 2012 5:32:07 AM
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I used to be able to download flash cards with mp3 audio files from Flashcard Exchange using the Quizard iPhone app.

But it seems with the latest upgrade, it no longer works.

When downloading the card sets, the media file download page count down really fast. When viewing the flashcards, the audio is not played even though the speaker icon is displayed. Pressing 'replay' does not play it. Card sets downloaded before the upgrade still work.

Please fix this as I rely on audio heavily.
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John Gaby
#2 Posted : Monday, September 3, 2012 8:24:29 AM
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We have identified and fixed the problem and submitted a new version to Apple for approval. The approval process usually takes 1-2 weeks.

Thanks for the report.
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dragonfly
#3 Posted : Monday, September 3, 2012 11:45:59 PM
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Thanks for the quick fix! Very much appreciated!
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John Gaby
#4 Posted : Monday, September 10, 2012 1:30:39 PM
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The fix for the problem should now be live on Apple.
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dragonfly
#5 Posted : Wednesday, September 12, 2012 7:50:24 PM
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Thanks. Already downloaded and it's working as smoothly as before! :D
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John Gaby
#6 Posted : Thursday, September 13, 2012 6:58:35 AM
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Let me know if you have any other problems.
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dragonfly
#7 Posted : Monday, October 8, 2012 6:41:23 AM
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There seems to be a problem that only exists on iPhone 4S. The audio does not play at all, even the audio for the built-in Dolch Word sets. The iPhone can play music and read-along books. So unless there is a setting I don't know of that can prohibit an app from playing audio...

It works fine on iPad 2 as far as I can tell.
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dragonfly
#8 Posted : Monday, October 8, 2012 6:46:12 AM
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Just in case this is important: iPhone 4S is still on iOS5 but the iPad 2 has upgraded to iOS6. Both running 2.1.1i version of Quizard.
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John Gaby
#9 Posted : Monday, October 8, 2012 6:57:24 AM
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dragonfly wrote:
There seems to be a problem that only exists on iPhone 4S. The audio does not play at all, even the audio for the built-in Dolch Word sets. The iPhone can play music and read-along books. So unless there is a setting I don't know of that can prohibit an app from playing audio...

It works fine on iPad 2 as far as I can tell.


Did the previous version work on the iPhone 4S?
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dragonfly
#10 Posted : Monday, October 8, 2012 6:59:02 AM
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OK, it turns out that the side switch was set to on. After switching it off, it's now working. Maybe this app should not respect the mute setting, just like Music etc?
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John Gaby
#11 Posted : Monday, October 8, 2012 4:43:38 PM
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dragonfly wrote:
OK, it turns out that the side switch was set to on. After switching it off, it's now working. Maybe this app should not respect the mute setting, just like Music etc?


Thanks for the update, perhaps you are right. I will have to research the matter.
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