Welcome Guest Search | Active Topics | Log In | Register

Tag as favorite
iPhone app no longer able to download audio from Flashcard Exchange
dragonfly
#1 Posted : Monday, September 3, 2012 5:32:07 AM
Rank: Newbie

Medals:

Groups: Registered
Joined: 9/3/2012
Posts: 9

Thanks: 0 times
Was thanked: 0 time(s) in 0 post(s)
I used to be able to download flash cards with mp3 audio files from Flashcard Exchange using the Quizard iPhone app.

But it seems with the latest upgrade, it no longer works.

When downloading the card sets, the media file download page count down really fast. When viewing the flashcards, the audio is not played even though the speaker icon is displayed. Pressing 'replay' does not play it. Card sets downloaded before the upgrade still work.

Please fix this as I rely on audio heavily.
John Gaby
#2 Posted : Monday, September 3, 2012 8:24:29 AM
Rank: Administration

Medals:

Groups: Registered, Administrators
Joined: 2/21/2010
Posts: 589
Location: California

Thanks: 0 times
Was thanked: 2 time(s) in 2 post(s)
We have identified and fixed the problem and submitted a new version to Apple for approval. The approval process usually takes 1-2 weeks.

Thanks for the report.
dragonfly
#3 Posted : Monday, September 3, 2012 11:45:59 PM
Rank: Newbie

Medals:

Groups: Registered
Joined: 9/3/2012
Posts: 9

Thanks: 0 times
Was thanked: 0 time(s) in 0 post(s)
Thanks for the quick fix! Very much appreciated!
John Gaby
#4 Posted : Monday, September 10, 2012 1:30:39 PM
Rank: Administration

Medals:

Groups: Registered, Administrators
Joined: 2/21/2010
Posts: 589
Location: California

Thanks: 0 times
Was thanked: 2 time(s) in 2 post(s)
The fix for the problem should now be live on Apple.
dragonfly
#5 Posted : Wednesday, September 12, 2012 7:50:24 PM
Rank: Newbie

Medals:

Groups: Registered
Joined: 9/3/2012
Posts: 9

Thanks: 0 times
Was thanked: 0 time(s) in 0 post(s)
Thanks. Already downloaded and it's working as smoothly as before! :D
John Gaby
#6 Posted : Thursday, September 13, 2012 6:58:35 AM
Rank: Administration

Medals:

Groups: Registered, Administrators
Joined: 2/21/2010
Posts: 589
Location: California

Thanks: 0 times
Was thanked: 2 time(s) in 2 post(s)
Let me know if you have any other problems.
dragonfly
#7 Posted : Monday, October 8, 2012 6:41:23 AM
Rank: Newbie

Medals:

Groups: Registered
Joined: 9/3/2012
Posts: 9

Thanks: 0 times
Was thanked: 0 time(s) in 0 post(s)
There seems to be a problem that only exists on iPhone 4S. The audio does not play at all, even the audio for the built-in Dolch Word sets. The iPhone can play music and read-along books. So unless there is a setting I don't know of that can prohibit an app from playing audio...

It works fine on iPad 2 as far as I can tell.
dragonfly
#8 Posted : Monday, October 8, 2012 6:46:12 AM
Rank: Newbie

Medals:

Groups: Registered
Joined: 9/3/2012
Posts: 9

Thanks: 0 times
Was thanked: 0 time(s) in 0 post(s)
Just in case this is important: iPhone 4S is still on iOS5 but the iPad 2 has upgraded to iOS6. Both running 2.1.1i version of Quizard.
John Gaby
#9 Posted : Monday, October 8, 2012 6:57:24 AM
Rank: Administration

Medals:

Groups: Registered, Administrators
Joined: 2/21/2010
Posts: 589
Location: California

Thanks: 0 times
Was thanked: 2 time(s) in 2 post(s)
dragonfly wrote:
There seems to be a problem that only exists on iPhone 4S. The audio does not play at all, even the audio for the built-in Dolch Word sets. The iPhone can play music and read-along books. So unless there is a setting I don't know of that can prohibit an app from playing audio...

It works fine on iPad 2 as far as I can tell.


Did the previous version work on the iPhone 4S?
dragonfly
#10 Posted : Monday, October 8, 2012 6:59:02 AM
Rank: Newbie

Medals:

Groups: Registered
Joined: 9/3/2012
Posts: 9

Thanks: 0 times
Was thanked: 0 time(s) in 0 post(s)
OK, it turns out that the side switch was set to on. After switching it off, it's now working. Maybe this app should not respect the mute setting, just like Music etc?
John Gaby
#11 Posted : Monday, October 8, 2012 4:43:38 PM
Rank: Administration

Medals:

Groups: Registered, Administrators
Joined: 2/21/2010
Posts: 589
Location: California

Thanks: 0 times
Was thanked: 2 time(s) in 2 post(s)
dragonfly wrote:
OK, it turns out that the side switch was set to on. After switching it off, it's now working. Maybe this app should not respect the mute setting, just like Music etc?


Thanks for the update, perhaps you are right. I will have to research the matter.
Users browsing this topic
Guest
Tag as favorite
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

GabySoft (GABYSOFT.COM)
Powered by YAF 1.9.4 RC1 | YAF © 2003-2009, Yet Another Forum.NET
This page was generated in 0.116 seconds.